FAQ’s2020-05-16T07:49:13+00:00

FAQ’s

For Travelers

For Property Managers

For Travellers

What is Adopt a Host?2020-05-03T13:17:21+00:00

Adopt a Host is a SOLIDARITY PLATFORM designed to help Short Term Rental Industry to reduce the impact of the COVID-19 health emergency on their businesses.

Who created this? Why?2020-04-27T17:29:06+00:00

ABAL Consulting has launched this project in a joint effort to help Short Term Rental Properties in this devastating financial moment caused by this pandemic.

How can I buy a Prepaid Voucher to help my favorite Property?2020-04-27T17:32:57+00:00

Choose an accommodation in Properties and follow the instructions to buy a voucher. You can choose any amount from € 10. Each Host designs the offers or bonuses available on their property/s.

Thanks to this action, we can help short term businesses by purchasing a “prepaid voucher” that we will enjoy once again be operational, allowing our sector to receive income during the temporary closure.

Is it a secure payment platform?2020-04-27T17:34:38+00:00

ABAL Consulting has chosen Stripe, a secure payment platform for transactions to take place.

What happens if I buy a Prepaid Voucher for an accommodation that then closes permanently?2020-04-27T17:37:18+00:00

As a consequence of this situation we are experiencing, many businesses will be forced to close permanently. Although now is the time when they need our help the most, AdoptaHost cannot guarantee that the accommodation will not be forced to close. We advise consumers to inquire about their rights with their card provider with national consumer protection agencies.

How can I share the AdoptaHost initiative with my friends?2020-04-27T17:39:27+00:00

The Tourism industry is facing an unprecedented situation. It is up to us to provide support to the workers, owners, managers and all the people who keep this industry alive. AdoptaHost will make a difference if we get involved. We encourage you to share this website with as many friends, family and accommodations as you can. When you buy a Prepaid Voucher on the platform, you can share your action on social networks with a single click on share.

For Property Managers

Is it free to register?2020-05-02T20:43:15+00:00

Totally free. There is no fee to add your accommodation to the list. It is a free and solidary platform created to help the Short term Rental Sector get out of this hole.

What is the objective of the platform?2020-04-27T17:53:36+00:00

To Help the Short term Rental Sector. As the travel and tourism sector slows down due to travel bans, flight cancellations, and non-refundable reservations reimbursed by traditional OTAs; many Hotels, Hostels, B&Bs or Property Managers of tourist apartments are struggling to plug the hole in their monthly income Adopt a Host is an initiative of ABAL Consulting, designed to reduce the negative impact on the cash flow of the Short term Rental Sector generated by the health crisis of COVID-19.

How do I register?2020-05-03T17:55:11+00:00

Go to List Your Property, and fill out the registration form. We will contact you to finish the registration.

How do we verify that you are the owner of the Accommodation?2020-04-27T17:46:21+00:00

We check each of the registration data you send us in order to activate your account.

What can I offer?2020-04-27T17:47:40+00:00

All kinds of products. We will teach you how to configure them. From a € 10 Voucher worth € 20 on your guest’s future stay, to romantic / wellness / gastronomic stays and whatever you want. You can upload photos of each offer on our platform. The goal is that you can sell now so that guests can enjoy their vouchers later.

How do I get paid?2020-05-02T20:44:08+00:00

We work with the Stripe payment platform. Once the registration is made, it will ask for your bank account. The transfer of each voucher to your bank account will take between 5 and 7 business days. Every time you receive a voucher, the platform will charge 10% to cover the expenses of the payment gateway and maintenance of the platform.

How can I sell more?2020-04-27T17:50:16+00:00

People are looking for ways to help their favorite businesses, so don’t be afraid to let them know that buying a Prepaid Voucher is going to be a help for you. Encourage your guests through Facebook, Twitter and Linkedin and use your database to tell them about this initiative. Ask them to consider buying a Prepaid Voucher to help you weather the storm and you can continue to offer an excellent stay, when all this finishes and for years to come. We will teach you how to make your participants share the support they are going to give you. We encourage you to share this website with as many friends, family and accommodations as you can. Click on share to give more visibility to your sector and your accommodation. We are on the same boat.

Who is behind the platform?2020-04-27T17:52:09+00:00

We are a group of Property Managers of Hotels, Hostels and Vacation Rental Apartments that, before the closure of our businesses, the cancellation of our reservations and the reimbursement of Non-Refundable reservations, we have decided to take action to try to redirect the situation.